We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
JEFF BEZOSMarket leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
More Jeff Bezos Quotes
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Entrepreneurs must be willing to be misunderstood for long periods of time.
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Invention requires a long-term willingness to be misunderstood.
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If you only do things where you know the answer in advance, your company goes away.
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If we think long term, we can accomplish things that we couldn’t otherwise accomplish.
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Cultures aren’t so much planned as they evolve from that early set of people.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
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The pain and emotional trauma caused by the racism and violence we are witnessing toward the black community has a long reach.
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People who are right most of the time are people who change their minds often.
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Focusing on the customer makes a company more resilient.
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Your brand is formed primarily, not by what your company says about itself, but what the company does.
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I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
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Position yourself with something that captures your curiosity, something that you’re missionary about.
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Maintain a firm grasp of the obvious at all times.
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If you double the number of experiments you do per year you’re going to double your inventiveness.
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