What’s dangerous is not to evolve.
JEFF BEZOZFocusing on the customer makes a company more resilient.
More Jeff Bezos Quotes
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There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
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Obsess about customers, not competitors.
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Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.
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If you never want to be criticized, for goodness sake don’t do anything new.
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A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
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Everything you are comes from your choices.
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Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
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I think if people read more, that is a better world.
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Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
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If you want to be inventive, you have to be willing to fail.
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Life’s too short to hang out with people who aren’t resourceful.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
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Maintain a firm grasp of the obvious at all times.
JEFF BEZOZ