No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client.
RAY KROCThere’s a lot more future in hamburgers than in baseball.
More Ray Kroc Quotes
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I was never much of a reader when I was a boy. Books bored me. I liked action. But I spent a lot of time thinking about things. I’d imagine all kinds of situations and how I would handle them.
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Tomorrow at sunrise I shall no longer be here.
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I like to get people fired up, fill them with zeal for McDonald’s, and watch the results in their work.
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That’s the name of the game. Pleasing the customer. If we ever lose sight of that fact, we’ve lost the ball game.
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The organization cannot trust the individual; the individual must trust the organization.
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The first dollar is the most you will get if you don’t love what you are doing.
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If you believe in it, and you believe in it hard, it is impossible to fail.
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Adversity can strengthen you if you have the will to grind it out.
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I don’t believe in saturation. We’re thinking and talking worldwide.
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In business for yourself, but not by yourself.
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Our aim was to insure repeat business based on the system’s reputation rather than on the quality of a single store or operator.
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Look after the customer and the business will take care of itself.
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We have an obligation to give something back to the community that gives so much to us.
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I wasn’t prepared for this big room with clattering typewriters and teletype printers. You could hardly hear yourself think.
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If you have time to lean, you have time to clean.
RAY KROC