All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERSCelebrate what you want to see more of.
More Tom Peters Quotes
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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The best leaders are the best notetakers, best askers, and best learners.
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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Listen to Everyone. Ideas come from everywhere
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Print-based libraries developed in an age of scarce printed resources.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Celebrate what you want to see more of.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
TOM PETERS