Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
TOM PETERSYou are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
More Tom Peters Quotes
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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You can only improve what you measure.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Bold botches are to be cherished.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Swipe from the best, then adapt.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Integrity may be about little things as much or more than big ones.
TOM PETERS