The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
TOM PETERSThe company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
More Tom Peters Quotes
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Effective listening is a professional achievement-achieved only through hard work.
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Hire disrespectful people.
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Celebrate what you want to see more of.
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Don’t ‘tolerate’ mistakes. Embrace them!
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Lists simplify, clarify, edify.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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You are your projects!
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Listen to Everyone. Ideas come from everywhere
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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You can only improve what you measure.
TOM PETERS