The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
TOM PETERSThe company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
More Tom Peters Quotes
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Listen while you can, so that you can lead when you must.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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You can’t think your way out of a box; you’ve got to act.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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…high end does not necessarily equal high price. It’s a matter of attitude.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Have you set high standards in the past that make it clear what level of performance you demand?
TOM PETERS