One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
TOM PETERSThe company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
More Tom Peters Quotes
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Learning is a matter of intensity not elapsed time.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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Portability of lots of information should not be underestimated.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Knowing when to take your losses is an essential part of eventual success.
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People of all demographic categories and geographic regions will access a good digital library.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Rewards should go to teams as a whole.
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The best leaders are the best notetakers, best askers, and best learners.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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Print-based libraries developed in an age of scarce printed resources.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
TOM PETERS