black
grey
blue
red
brown
white

The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.

Tom Peters

If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
TOM PETERS

Ambiguity Era Flaws Mars Unprecedented Volatility
Excellent firms don’t believe in excellence – only in constant improvement and constant change.
TOM PETERS

Educational Inspirational Loyalty
The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
TOM PETERS

Culture Mistake Punishment
Print-based libraries developed in an age of scarce printed resources.
TOM PETERS

Age Library Resources
Treat the customer as an appreciating asset.
TOM PETERS

Appreciate Assets Business
Learning is a matter of intensity not elapsed time.
TOM PETERS

Learning Matter Teaching
Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
TOM PETERS

Bazookas Rifles Vision
The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
TOM PETERS

Customers Ideas Intimately
The thing that keeps a business ahead of the competition is excellence in execution.
TOM PETERS

Business Competition Excellence
Leaders understand the ultimate power of relationships.
TOM PETERS

Inspirational Leader Ultimate
A completely free library is as rare as a truly free lunch.
TOM PETERS

Free Library Lunch Rare
…high end does not necessarily equal high price. It’s a matter of attitude.
TOM PETERS

Attitide Attitude Matter
If a window of opportunity appears, don’t pull down the shade.
TOM PETERS

Inspirational Opportunity Success
A passive approach to professional growth will leave you by the wayside.
TOM PETERS

Approach Growth Passive
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
TOM PETERS

Business Educational Inspirational
For me, reading is reading.
TOM PETERS

Good Knowledge Learn Read Reading

The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.

Related Topics

Popular Authors

The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.

Related Topics

Popular Authors

More Tom Peters Quotes