If a window of opportunity appears, don’t pull down the shade.
TOM PETERSHow do you achieve excellence?…Stop doing non-excellent stuff!
More Tom Peters Quotes
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Hire attitude train skills.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Progress is mostly the product of rogues.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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Treat the customer as an appreciating asset.
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Effective listening is a professional achievement-achieved only through hard work.
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Appreciation, applause, approval, respect – we all love it!
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
TOM PETERS