We cannot innovate without opening the door to havoc.
TOM PETERSHow do you achieve excellence?…Stop doing non-excellent stuff!
More Tom Peters Quotes
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Swipe from the best, then adapt.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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Integrity may be about little things as much or more than big ones.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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If a window of opportunity appears, don’t pull down the shade.
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Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
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If you love your company and love what you do, you will serve your customers better-period!
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The simple act of paying positive attention to people has a great deal to do with productivity.
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What you decide not to do is probably more important that what you decide to do.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
TOM PETERS