The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
TOM PETERSWith most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
More Tom Peters Quotes
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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You can’t think your way out of a box; you’ve got to act.
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Print-based libraries developed in an age of scarce printed resources.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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Learning is a matter of intensity not elapsed time.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Rewards should go to teams as a whole.
TOM PETERS






