Execution Excellence! (Show up on time! Leave last!)
TOM PETERSWith most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
More Tom Peters Quotes
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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Rewards should go to teams as a whole.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Appreciation, applause, approval, respect – we all love it!
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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