Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
TOM PETERSWith most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
More Tom Peters Quotes
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Swipe from the best, then adapt.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Have you set high standards in the past that make it clear what level of performance you demand?
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Hire attitude train skills.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Treat the customer as an appreciating asset.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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Listen to Everyone. Ideas come from everywhere
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
TOM PETERS