I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
TOM PETERSWith most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
More Tom Peters Quotes
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Hire attitude train skills.
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Learning is a matter of intensity not elapsed time.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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Print-based libraries developed in an age of scarce printed resources.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
TOM PETERS