Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
TOM PETERSToday brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
More Tom Peters Quotes
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Swipe from the best, then adapt.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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Hire disrespectful people.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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Celebrate what you want to see more of.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
TOM PETERS