TRUST, not technology, is the issue of the decade.
TOM PETERSWe’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
More Tom Peters Quotes
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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Hire attitude train skills.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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Portability of lots of information should not be underestimated.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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Don’t ‘tolerate’ mistakes. Embrace them!
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We cannot innovate without opening the door to havoc.
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The best leaders are the best notetakers, best askers, and best learners.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Leaders understand the ultimate power of relationships.
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
TOM PETERS