Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
TOM PETERSWe’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
More Tom Peters Quotes
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Have you set high standards in the past that make it clear what level of performance you demand?
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You can only improve what you measure.
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Print-based libraries developed in an age of scarce printed resources.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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Execution Excellence! (Show up on time! Leave last!)
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Swipe from the best, then adapt.
TOM PETERS