The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
TOM PETERSA passive approach to professional growth will leave you by the wayside.
More Tom Peters Quotes
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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You can only improve what you measure.
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Success requires a persistent misreading of the odds.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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The best leaders are the best notetakers, best askers, and best learners.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Accept change as a friend. And don’t take yourself too seriously.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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The thing that keeps a business ahead of the competition is excellence in execution.
TOM PETERS