Celebrate what you want to see more of.
TOM PETERSEffective listening is a professional achievement-achieved only through hard work.
More Tom Peters Quotes
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What you decide not to do is probably more important that what you decide to do.
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Don’t ‘tolerate’ mistakes. Embrace them!
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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The best leaders are the best notetakers, best askers, and best learners.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Progress is mostly the product of rogues.
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Execution Excellence! (Show up on time! Leave last!)
TOM PETERS