The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
TOM PETERSWithout exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
More Tom Peters Quotes
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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Accept change as a friend. And don’t take yourself too seriously.
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Hire attitude train skills.
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Formula for success: under promise and over deliver.
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Success requires a persistent misreading of the odds.
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The best leaders are the best notetakers, best askers, and best learners.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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If a window of opportunity appears, don’t pull down the shade.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
TOM PETERS