Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
TOM PETERSWithout exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
More Tom Peters Quotes
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You can only improve what you measure.
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Have you set high standards in the past that make it clear what level of performance you demand?
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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TRUST, not technology, is the issue of the decade.
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He who makes the quickest, coolest prototypes reigns!
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Don’t ‘tolerate’ mistakes. Embrace them!
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Hire disrespectful people.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Formula for success: under promise and over deliver.
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Learning is a matter of intensity not elapsed time.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
TOM PETERS