No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client.
RAY KROCHappiness is not a tangible thing, it’s a byproduct – a byproduct of achievement.
More Ray Kroc Quotes
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McDonald’s is a people business, and that smile on that counter girl’s face when she takes your order is a vital part of our image.
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I HAVE ALWAYS believed that each man makes his own happiness and is responsible for his own problems.
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We have an obligation to give something back to the community that gives so much to us.
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Our aim was to insure repeat business based on the system’s reputation rather than on the quality of a single store or operator.
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I believe in God, family, and McDonald’s. And in the office, that order is reversed.
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The key to success is being in the right place at the right time, recognizing that you are there, and taking action!
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The more I help others to succeed, the more I succeed.
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I never considered my dreams wasted energy; they were invariably linked to some form of action. When I dreamed about having a lemonade stand, for example, it wasn’t long before I set up a lemonade stand.
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If I had a brick for every time I’ve repeated the phrase Quality, Service, Cleanliness and Value, I think I’d probably be able to bridge the Atlantic Ocean with them.
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Adversity can strengthen you if you have the will to grind it out.
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Look after the customer and the business will take care of itself.
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Customers tend to avoid a restaurant that’s going aswamp in its own sludge.
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I like to get people fired up, fill them with zeal for McDonald’s, and watch the results in their work.
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If you’ve got time to lean, you’ve got time to clean.
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When times are bad is when you want to build! Why wait for things to pick up so everything will cost more?
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