McDonald’s is a people business, and that smile on that counter girl’s face when she takes your order is a vital part of our image.
RAY KROCThere’s a lot more future in hamburgers than in baseball.
More Ray Kroc Quotes
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Look after the customer and the business will take care of itself.
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Luck is a dividend of sweat. The more you sweat, the luckier you get.
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If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
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If you do it first class and you don’t compromise values, and you don’t compromise quality, and you don’t compromise service, and you don’t compromise cleanliness, then everybody else who is the competitor has got to play catch-up.
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There’s a lot more future in hamburgers than in baseball.
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Visions of McDonald’s restaurants dotting crossroads all over the country paraded through my brain. I don’t believe in saturation. We’re thinking and talking worldwide.
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We take the hamburger business more seriously than anyone else.
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I never considered my dreams wasted energy; they were invariably linked to some form of action. When I dreamed about having a lemonade stand, for example, it wasn’t long before I set up a lemonade stand.
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The more I help others to succeed, the more I succeed.
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The organization cannot trust the individual; the individual must trust the organization.
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Understanding created by the intellect cannot be acquired by means of the occult, only by the aid of the zodiac, bringing forth that small flame by whose light part of the future may be discerned.
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If I had a brick for every time I’ve repeated the phrase Quality, Service, Cleanliness and Value, I think I’d probably be able to bridge the Atlantic Ocean with them.
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From the calm morning, the end will come when of the dancing horse the number of circles will be nine.
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Happiness is not a tangible thing, it’s a byproduct – a byproduct of achievement.
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Creativity is a highfalutin’ word for the work I have to do between now and Tuesday.
RAY KROC






