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The most important thing in communication is to hear what isn’t being said.

Peter Drucker

Effective executives know that their subordinates are paid to perform and not to please their superiors.
PETER DRUCKER

Job Pay
If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.
PETER DRUCKER

Secret Time Worth
History has been written not by the most talented but by the most motivated.
PETER DRUCKER

History Motivational Talent Writing
Management is doing things right; leadership is doing the right things.
PETER DRUCKER

Deep Different Leadership Right
The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.
PETER DRUCKER

Danger Result True Wrong
The less an organization has to do to produce results, the better it does its job.
PETER DRUCKER

Better Business Job Result
Effectiveness must be learned.
PETER DRUCKER

Learning One Liner
Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.
PETER DRUCKER

Human People Strength Weakness
There is only one valid definition of business purpose: to create a customer.
PETER DRUCKER

Business Creation Customer Purpose
So much of what we call management consists in making it difficult for people to work.
PETER DRUCKER

Difficult People
The computer is a moron.
PETER DRUCKER

Stupidity Technology
This defines entrepreneur and entrepreneurship – the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
PETER DRUCKER

Change Entrepreneur Opportunity Search
Plans are only good intentions unless they immediately degenerate into hard work.
PETER DRUCKER

Goodness Planning
Success in the knowledge economy comes to those who know themselves – their strengths, their values, and how they best perform.
PETER DRUCKER

Knowledge Strength Success Value
There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.
PETER DRUCKER

Greatness Quite Wasted Time
A well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.
PETER DRUCKER

Business Excitement

The most important thing in communication is to hear what isn’t being said.

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The most important thing in communication is to hear what isn’t being said.

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