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The most important thing in communication is to hear what isn’t being said.

Peter Drucker

A decision without an alternative is a desperate gambler’s throw.
PETER DRUCKER

Choice Decision
When a subject becomes totally obsolete we make it a required course.
PETER DRUCKER

Education Important
Success in the knowledge economy comes to those who know themselves – their strengths, their values, and how they best perform.
PETER DRUCKER

Knowledge Strength Success Value
You should not change yourself, but create yourself, that mean build around your strengths and removing bad habits
PETER DRUCKER

Bad Change Creation Habit Strength Yourself
The purpose of business is to create and keep a customer.
PETER DRUCKER

Business Creation Customer Purpose
There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.
PETER DRUCKER

Greatness Quite Wasted Time
To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
PETER DRUCKER

Change Development Fundamental Goal Need People Structure Training Value
Entrepreneurship is neither a science nor an art. It is a practice.
PETER DRUCKER

Art Entrepreneur Practice Science
The most important thing in communication is to hear what isn’t being said.
PETER DRUCKER

Communication Deep Important
Unless commitment is made, there are only promises and hopes; but no plans.
PETER DRUCKER

Commitment Hope Planning Promise
Managing yourself requires taking responsibility for relationships.
PETER DRUCKER

Relationship Responsibility Yourself
What’s measured improves.
PETER DRUCKER

Improvement One Liner
There is only one valid definition of business purpose: to create a customer.
PETER DRUCKER

Business Creation Customer Purpose
A manager is responsible for the application and performance of knowledge.
PETER DRUCKER

Knowledge Responsible
Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
PETER DRUCKER

Character Leadership Result
Is this still worth doing? And if it isn’t, he gets rid of it so as to be able to concentrate on the few tasks that, if done with excellence, will really make a difference in the results of his own job and in the performance of his organization.
PETER DRUCKER

Difference Excellence Job Result Worth

The most important thing in communication is to hear what isn’t being said.

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The most important thing in communication is to hear what isn’t being said.

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