You have to use your judgment. In cases like that, we say, ‘let’s be simple minded. We know this is a feature that’s good for customers. Let’s do it.
JEFF BEZOZIf you decide that you’re going to do only the things you know are going to work, you’re going to leave a lot of opportunity on the table.
More Jeff Bezos Quotes
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It’s time to go back to the Moon, this time to stay.
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If you think about the long term then you can really make good life decisions that you won’t regret later.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
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Your brand is formed primarily, not by what your company says about itself, but what the company does.
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Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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Every new thing creates two new questions and two new opportunities.
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Though we are optimistic, we must remain vigilant and maintain a sense of urgency.
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Advertising is the price you pay for unremakable thinking.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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Focusing on the customer makes a company more resilient.
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A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
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The book is not really the container for the book. The book itself is the narrative. It’s the thing that people create.
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Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
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If you double the number of experiments you do per year you’re going to double your inventiveness.
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Above all else, align with customers. Win when they win. Win only when they win.
JEFF BEZOZ







