The pain and emotional trauma caused by the racism and violence we are witnessing toward the black community has a long reach.
JEFF BEZOZPercentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
More Jeff Bezos Quotes
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We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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People who are right most of the time are people who change their minds often.
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If you double the number of experiments you do per year you’re going to double your inventiveness.
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Above all else, align with customers. Win when they win. Win only when they win.
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If you decide that you’re going to do only the things you know are going to work, you’re going to leave a lot of opportunity on the table.
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Cultures aren’t so much planned as they evolve from that early set of people.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
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There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
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What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.
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If you never want to be criticized, for goodness sake don’t do anything new.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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We are stubborn on vision. We are flexible on details.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
JEFF BEZOZ







