Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
JEFF BEZOSPercentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
More Jeff Bezos Quotes
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Though we are optimistic, we must remain vigilant and maintain a sense of urgency.
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Every new thing creates two new questions and two new opportunities.
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In the end, we are our choices.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
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In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
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We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
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It’s harder to be kind than clever.
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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Go to bed early and wake up early. The morning hours are good.
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If you think about the long term then you can really make good life decisions that you won’t regret later.
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I’m going to go do this crazy thing. I’m going to start this company selling books online.
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Your brand is formed primarily, not by what your company says about itself, but what the company does.
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One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you.
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A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
JEFF BEZOZ