One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
JEFF BEZOSCleverness is a gift, kindness is a choice.
More Jeff Bezos Quotes
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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If we think long term, we can accomplish things that we couldn’t otherwise accomplish.
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Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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People loved their horses, too. But you don’t keep riding your horse to work just because you love it.
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Failure comes part and parcel with invention. It’s not optional.
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There’ll always be serendipity involved in discovery.
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The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
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Invention is by its very nature disruptive. If you want to be understood at all times, then don’t do anything new.
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Maintain a firm grasp of the obvious at all times.
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It’s not an experiment if you know it’s going to work.
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We can’t be in survival mode. We have to be in growth mode.
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Go to bed early and wake up early. The morning hours are good.
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Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.
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You don’t want to negotiate the price of simple things you buy every day.
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If you don’t understand the details of your business you are going to fail.
JEFF BEZOZ