The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.
If you have a different mindset, you will have a different outcome: if you make different choices from your peers, your life will then be different from your peers.
No matter what your current condition, how or where you grew up, or what education or training you feel you lack, you can be successful in your chosen endeavor. It is spirit, fortitude, and hardiness that matter more than where you start.
I believe in two principles: Your attitude is more important than your capabilities. Similarly, your decision is more important than your capabilities!
If we go to work at 8 a.m. and go home at 5 p.m., this is not a high-tech company and Alibaba will never be successful. If we have that kind of 8-5 spirit, then we should just go and do something else.
