“For ecommerce, the most important thing is trust.”

Forget about your competitors, just focus on your customers.

I don’t want people to have deep pockets but shallow minds.

If you don’t give up, you still have a chance. Giving up is the greatest failure.

The most unreliable thing in this world is human relationships.

If we are a good team and know what we want to do, one of us can defeat ten of them.

No matter what your current condition, how or where you grew up, or what education or training you feel you lack, you can be successful in your chosen endeavor. It is spirit, fortitude, and hardiness that matter more than where you start.

When we have money, we start making mistakes

Alibaba is an ecosystem that helps small business to grow.

It doesn’t matter if I failed. At least I passed the concept on to others. Even if I don’t succeed, someone will succeed.

Our philosophy is, using internet technology, we can make every company become Amazon.

I want to change history, do something important in my life, and influence individuals like we have with millions of small businesses on Alibaba. Then they love and respect you because you made their life important.

It’s not that other countries steal jobs from you guys. It’s your strategy. Distribute the money and things in a proper way.

Once in your life, try something. Work hard at something. Try to change. Nothing bad can happen.

I know nothing about technology.

We appreciate yesterday, but we’re looking for a better tomorrow.

A good job isn’t something you go out and find, it’s something you discover while you’re working.

EBay is a great company. There are a lot of good assets and good customers, and the U.S. people love it.

It’s hard to find things that won’t sell online.