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Success in dealing with people depends on sympathetic grasp of the other person’s viewpoint.

Dale Carnegie

First ask yourself: What is the worst that can happen? Then prepare to accept it. Then proceed to improve on the worst.
DALE CARNEGIE

Acceptance Improvement Preparation Worst Yourself
If you want to be a good conversationalist, be a good listener. To be interesting, be interested.
DALE CARNEGIE

Conversation Goodness Interest Listening Yourself
Use encouragement. Make the fault seem easy to correct.
DALE CARNEGIE

Correct Easy Encouragement Mistake
So if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.
DALE CARNEGIE

Accomplishment Aspiration Attention Conversation Goodness Listening Person Yourself
There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.
DALE CARNEGIE

Classification Contact Evaluation Way World
90% of all management problems are caused by miscommunication.
DALE CARNEGIE

Communication Management Problem
If you are wrong, admit it quickly and emphatically.
DALE CARNEGIE

Empathy Quick Wrong
Fear doesn’t exist anywhere except in the mind.
DALE CARNEGIE

Exception Existence Fear Mindset
The world is filled with interesting things to do. Don’t lead a dull life in such a thrilling world.
DALE CARNEGIE

Choice Interest Leadership Live World
The life of many a person could probably be changed if only someone would make him feel important.
DALE CARNEGIE

Change Feeling Important Life Person
The person who seeks all their applause from outside has their happiness in another’s keeping .
DALE CARNEGIE

Deep Happiness Person Praise Seek
When we have accepted the worst, we have nothing more to lose. And that automatically means we have everything to gain.
DALE CARNEGIE

Acceptance Lose Worst Yourself
Talk to someone about themselves and they’ll listen for hours.
DALE CARNEGIE

Listening Talk Time
Talk about your own mistakes before criticizing the other person.
DALE CARNEGIE

Criticism Mistake Person Talk
Don’t be afraid to give your best to what seemingly are small jobs. Every time you conquer one it makes you that much stronger. If you do the little jobs well, the big ones will tend to take care of themselves.
DALE CARNEGIE

Afraid Best Care Job Small
People rarely succeed unless they have fun in what they are doing.
DALE CARNEGIE

Fun People Rare

Success in dealing with people depends on sympathetic grasp of the other person’s viewpoint.

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Success in dealing with people depends on sympathetic grasp of the other person’s viewpoint.

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