Hiding what you know is sometimes as important as knowing it.
CHARLES DUHIGGSimply giving employees a sense of agency- a feeling that they are in control, that they have genuine decision-making authority – can radically increase how much energy and focus they bring to their jobs.
More Charles Duhigg Quotes
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This is the real power of habit: the insight that your habits are what you choose them to be.
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The problem is that your brain can’t tell the difference between bad and good habits, and so if you have a bad one, it’s always lurking there, waiting for the right cues and rewards.
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Willpower isn’t just a skill. It’s a muscle, like the muscles in your arms or legs, and it gets tired as it works harder, so there’s less power left over for other things.
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If you tell people that they have what it takes to succeed, they’ll prove you right.
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The cooperation of NASCAR – or any other system, it turns out – persists only when everyone believes he has the opportunity to win.
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Companies aren’t families. They’re battlefields in a civil war.
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The brain has this amazing ability to find happiness even when the memories of it are gone.
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Once you understand that habits can change, you have the freedom and the responsibility to remake them. Once you understand that habits can be rebuilt, the power of habit becomes easier to grasp and the only option left is to get to work.
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For a habit to stay changed, people must believe change is possible.
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Champions don’t do extraordinary things. They do ordinary things, but they do them without thinking, too fast for the orther team to react. They follow the habits they’ve learned.
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Change might not be fast and it isn’t always easy. But with time and effort, almost any habit can be reshaped.
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Between calculated risk and reckless decision-making lies the dividing line between profit and loss.
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The best agencies understood the importance of routines. The worst agencies were headed by people who never thought about it, and then wondered why no one followed their orders.
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Self-discipline has a bigger effect on academic performance than does intellectual talent.
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Simply giving employees a sense of agency- a feeling that they are in control, that they have genuine decision-making authority – can radically increase how much energy and focus they bring to their jobs.
CHARLES DUHIGG






