Attitude is the desire to transform our knowledge into skills and ultimately into habits.
BILL CAPODAGLIAttitude is the desire to transform our knowledge into skills and ultimately into habits.
BILL CAPODAGLIIn the best organizations, love is the real “pixie dust.”
BILL CAPODAGLIThe best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational “Dream” or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.
BILL CAPODAGLIThe role of any exceptional facilitator or consultant is to work themselves out of a job.
BILL CAPODAGLIKnowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical situation.
BILL CAPODAGLIAn idea becomes great when it becomes tangible.
BILL CAPODAGLIVision without execution is like a plane without wings, or Dumbo without ears, it just won’t fly.
BILL CAPODAGLIThe two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.
BILL CAPODAGLIOften we will learn more from our failures than we do from our successes.
BILL CAPODAGLIWrite down your Dream or story; create your own unique Values, Believe in them, and use them to make all decisions; Dare to take some risks; and Do the planning, revisions and details to realize the Dream.
BILL CAPODAGLIProductivity starts with doing the right things.
BILL CAPODAGLIOne of the reasons for The Walt Disney Company’s long- term success is really the first of Dr. Deming’s famous points, “create constancy of purpose.” In his professional career,
BILL CAPODAGLIPeople are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.
BILL CAPODAGLIInnovate, don’t imitate. Set out to create a culture that is right for your organization, then work at making it happen.
BILL CAPODAGLIWalt’s major passion was to provide the finest in family entertainment. For the most part, for nearly a century, the Company has stayed true to that legacy, and has set the standard for the entire entertainment industry.
BILL CAPODAGLIMy mother’s work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.
BILL CAPODAGLI