The best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational “Dream” or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.
BILL CAPODAGLIOften we will learn more from our failures than we do from our successes.
More Bill Capodagli Quotes
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My mother’s work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.
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In 1962, Sam Walton changed the face of retailing with Wal-Mart. As we speak, Amazon is again changing the face of retail with on-line buying.
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People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.
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The results of “engaged” companies vs “disengaged” companies are staggering. Getting workers to be more engaging with their coworkers and customers can produce huge results.
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The key is to make sure you are doing the “right things” before you worry about doing things “right”.
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Vision without execution is like a plane without wings, or Dumbo without ears, it just won’t fly.
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In the best organizations, love is the real “pixie dust.”
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Knowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical situation.
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When values are deeply embedded within an organization, they seldom change.
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Walt Disney said everything he had ever accomplished was a result of Mickey Mouse. Mickey was Walt’s alter ego and he was originally modeled after Charlie Chaplin’s Little Tramp character. So without Chaplin, who knows what Mickey would have become!
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Innovate, don’t imitate. Set out to create a culture that is right for your organization, then work at making it happen.
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The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.
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In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!
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Often we will learn more from our failures than we do from our successes.
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Habits grow from obtaining knowledge, attitude and skills.
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