While the United States has been busy creating lawyers, we have been busier creating engineers.
AKIO MORITAJapanese attitudes toward work seem to be critically different from American attitudes.
More Akio Morita Quotes
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Don’t do market research.
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The public does not know what is possible. We do.
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It has run consistently about 6 percent of sales at Sony – and in service.
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Our plan is to lead the public with new products rather than ask them what kind of products they want.
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If you trust your colleague today, he may be your competitor tomorrow, because people frequently move from one company to another.
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There is no secret ingredient or hidden formula responsible for the success of the best Japanese companies.
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The only sure thing is that in business there are no sure things.
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To create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
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The most important mission for a Japanese manager is to develop a healthy relationship with his employees.
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Carefully watch how people live, get an intuitive sense as to what they might want and then go with it.
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Without an organisation that can work together, sometimes over a very long period.
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The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
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In the long run, no matter how good or successful you are or how clever or crafty.
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If we face recession, we should not lay off employees; the company should sacrifice a profit. It’s management’s risk and management’s responsibility.
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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