The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
AKIO MORITAThe remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
More Akio Morita Quotes
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When I find an employee who turns out to be wrong for the job,
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Curiosity is the key to creativity.
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Advertising and promotion alone will not sustain a bad product or a product that is not right for the times.
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Whether we succeed or not depends on the strength of our resolve and the amount of our endeavor.
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In the United States businessmen often do not trust their colleagues.
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Amenities are not of great concern to management in Japan.
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I believe people work for satisfaction.
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To have any one of these without the others is self defeating in business.
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My solution to the problem of unleashing creativity is always to set up a target.
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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If you trust your colleague today, he may be your competitor tomorrow, because people frequently move from one company to another.
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If you go through life convinced that your way is always best, all the new ideas in the world will pass you by.
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We will try to create conditions where persons could come together in a spirit of teamwork, and exercise to their heart’s desire their technological capacity.
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From a management standpoint, it is very important to know how to unleash people’s inborn creativity.
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The most important mission for a Japanese manager is to develop a healthy relationship with his employees.
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