I think it’s wonderful to save the world, but you need to be part of the world, too.
TOM PETERSSouth Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
More Tom Peters Quotes
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Progress is mostly the product of rogues.
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Hire disrespectful people.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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A completely free library is as rare as a truly free lunch.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Leaders understand the ultimate power of relationships.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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You can only improve what you measure.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Appreciation, applause, approval, respect – we all love it!
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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You can’t live life without an eraser.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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