The thing that keeps a business ahead of the competition is excellence in execution.
TOM PETERSSouth Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
More Tom Peters Quotes
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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TRUST, not technology, is the issue of the decade.
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Execution Excellence! (Show up on time! Leave last!)
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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Effective listening is a professional achievement-achieved only through hard work.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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He who makes the quickest, coolest prototypes reigns!
TOM PETERS