Effective listening is a professional achievement-achieved only through hard work.
TOM PETERSHow do you achieve excellence?…Stop doing non-excellent stuff!
More Tom Peters Quotes
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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Treat the customer as an appreciating asset.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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People of all demographic categories and geographic regions will access a good digital library.
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Integrity may be about little things as much or more than big ones.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
TOM PETERS