South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
TOM PETERSBecome a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
More Tom Peters Quotes
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Listen while you can, so that you can lead when you must.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Formula for success: under promise and over deliver.
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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Treat the customer as an appreciating asset.
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You are your projects!
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Listen to Everyone. Ideas come from everywhere
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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