It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
TOM PETERSFact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
More Tom Peters Quotes
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For me, reading is reading.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Leaders understand the ultimate power of relationships.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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Learning is a matter of intensity not elapsed time.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Rewards should go to teams as a whole.
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Appreciation, applause, approval, respect – we all love it!
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Formula for success: under promise and over deliver.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
TOM PETERS