Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
TOM PETERSFact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
More Tom Peters Quotes
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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The thing that keeps a business ahead of the competition is excellence in execution.
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You are your projects!
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Celebrate what you want to see more of.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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TRUST, not technology, is the issue of the decade.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
TOM PETERS







