All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
TOM PETERSThe difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
More Tom Peters Quotes
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Effective listening is a professional achievement-achieved only through hard work.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Print-based libraries developed in an age of scarce printed resources.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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Progress is mostly the product of rogues.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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Knowing when to take your losses is an essential part of eventual success.
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Listen to Everyone. Ideas come from everywhere
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
TOM PETERS







