Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
TOM PETERSThe difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
More Tom Peters Quotes
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Accept change as a friend. And don’t take yourself too seriously.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Success requires a persistent misreading of the odds.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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You can’t think your way out of a box; you’ve got to act.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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Bold botches are to be cherished.
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The thing that keeps a business ahead of the competition is excellence in execution.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
TOM PETERS