Learning is a matter of intensity not elapsed time.
TOM PETERSCommunity. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
More Tom Peters Quotes
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Execution Excellence! (Show up on time! Leave last!)
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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Portability of lots of information should not be underestimated.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Bold botches are to be cherished.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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You can only improve what you measure.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
TOM PETERS