If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
TOM PETERSQuite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
More Tom Peters Quotes
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Leaders understand the ultimate power of relationships.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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Print-based libraries developed in an age of scarce printed resources.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Formula for success: under promise and over deliver.
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
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The day firing becomes easy is the day to fire yourself.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
TOM PETERS