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The manager asks how and when; the leader asks what and why.

Warren G. Bennis

Something that made them feel that desperate sense of hitting bottom-as something they thought was almost a necessity. It’s as if at that moment the iron entered their soul; that moment created the resilience that leaders need.
WARREN G. BENNIS

Created Iron Moment Necessity Something
Don’t over-react to the trouble makers.
WARREN G. BENNIS

Makers Over React Trouble
Without character, there is no credibility; and without credibility, there is no trust.
WARREN G. BENNIS

Character Credibility No Trust
Effective leaders make a full commitment to be a learner, to keep increasing and nourishing their knowledge and wisdom.
WARREN G. BENNIS

Commitment Knowledge Leader Wisdom
Someone once wrote that the sound of surprise is jazz, and if there’s any one thing that we must try to get used to in this world, it’s surprise and the unexpected. Truly, we are living in world where the only thing that’s constant is change.
WARREN G. BENNIS

Jazz Living Someone Surprise World
Manage the dream: Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.
WARREN G. BENNIS

Dream People Reality
Encourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.
WARREN G. BENNIS

Importance Knows Leader
Expect the best from your people and they will usually deliver but your expectations must be realistic.
WARREN G. BENNIS

Expectations People Realistic
Leaders are people who do the right thing; managers are people who do things right.
WARREN G. BENNIS

Inspirational Leadership People
At the time, Sculley was destined to be the head of Pepsico. The clincher came when Jobs asked him, “How many more years of your life do you want to spend making colored water when you can have an opportunity to come here and change the world?”
WARREN G. BENNIS

Colored Sculley Time Water
Embrace error: Create an atmosphere in which prudent risk taking is strongly encouraged.
WARREN G. BENNIS

Atmosphere Errors Risk
Every great group is an island… but an island with a bridge to the mainland.
WARREN G. BENNIS

Bridges Groups Islands
Government is like an onion. To understand it, you have to peel through many different layers. Most outsiders never get beyond the first or second layer.
WARREN G. BENNIS

Different Government Onions
Successful leaders are great askers
WARREN G. BENNIS

Leader Problem Successful
Leaders keep their eyes on the horizon, not just on the bottom line.
WARREN G. BENNIS

Eye Horizon Leadership
Think of successful creative collaborations are dreams with deadlines.
WARREN G. BENNIS

Dream Successful Thinking

The manager asks how and when; the leader asks what and why.

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The manager asks how and when; the leader asks what and why.

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