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The manager asks how and when; the leader asks what and why.

Warren G. Bennis

Great groups deliver great results. And for everyone involved in a great group, great work is its own reward.
WARREN G. BENNIS

Great Groups Rewards Work
Find the appropriate balance of competing claims by various groups of stakeholders. All claims deserve consideration but some claims are more important than others.
WARREN G. BENNIS

Balance Groups Important
The leaders I met, whatever walk of life they were from, whatever institutions they were presiding over, always referred back to the same failure something that happened to them that was personally difficult, even traumatic.
WARREN G. BENNIS

Iron Leadership Motivational
The ability to plan for what has not yet happened, for a future that has only been imagined, is one of the hallmarks of leadership.
WARREN G. BENNIS

Hospitality Leadership Vision
Something that made them feel that desperate sense of hitting bottom-as something they thought was almost a necessity. It’s as if at that moment the iron entered their soul; that moment created the resilience that leaders need.
WARREN G. BENNIS

Created Iron Moment Necessity Something
Without character, there is no credibility; and without credibility, there is no trust.
WARREN G. BENNIS

Character Credibility No Trust
I used to think that running an organization was equivalent to conducting a symphony orchestra. But I don’t think that’s quite it; it’s more like jazz. There is more improvisation.
WARREN G. BENNIS

Leadership Running Thinking
Successful leaders are great askers
WARREN G. BENNIS

Leader Problem Successful
Expect the best from your people and they will usually deliver but your expectations must be realistic.
WARREN G. BENNIS

Expectations People Realistic
People who cannot invent and reinvent themselves must be content with borrowed postures, secondhand ideas, fitting in instead of standing out.
WARREN G. BENNIS

Ideas People Standing
Those who take risks walk the high wire with no fear of falling.
WARREN G. BENNIS

Fall Risk Wire
Followers who tell the truth and leaders who listen to it are an unbeatable combination.
WARREN G. BENNIS

Combination Followers Tells Unbeatable
The leader has a clear idea of what he wants to do professionally and personally, and the strength to persist in the face of setbacks, even failures
WARREN G. BENNIS

Ideas Leadership Want
The most dangerous leadership myth is that leaders are born – that there is a genetic factor to leadership. This myth asserts that people simply either have certain charismatic qualities or not. That’s nonsense; in fact, the opposite is true. Leaders are made rather than born.
WARREN G. BENNIS

Inspirational Motivational Success
Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.
WARREN G. BENNIS

Hero Problem Reality
The leader…is rarely the brightest person in the group. Rather they have extraordinary taste, which makes them more curators than creators. They are appreciators of talent and nurturers of talent and they have the ability to recognize valuable ideas.
WARREN G. BENNIS

Creators Ideas Inspirational Leader

The manager asks how and when; the leader asks what and why.

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The manager asks how and when; the leader asks what and why.

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