Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
TOM PETERSBold botches are to be cherished.
More Tom Peters Quotes
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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What you decide not to do is probably more important that what you decide to do.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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People of all demographic categories and geographic regions will access a good digital library.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
TOM PETERS