Excellent firms don’t believe in excellence – only in constant improvement and constant change.
TOM PETERSI think it’s wonderful to save the world, but you need to be part of the world, too.
More Tom Peters Quotes
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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The day firing becomes easy is the day to fire yourself.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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Treat the customer as an appreciating asset.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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Formula for success: under promise and over deliver.
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Print-based libraries developed in an age of scarce printed resources.
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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You can’t live life without an eraser.
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Listen to Everyone. Ideas come from everywhere
TOM PETERS