All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERSIt may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
More Tom Peters Quotes
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We cannot innovate without opening the door to havoc.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Integrity may be about little things as much or more than big ones.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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People of all demographic categories and geographic regions will access a good digital library.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
TOM PETERS