Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
TOM PETERSIt may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
More Tom Peters Quotes
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Appreciation, applause, approval, respect – we all love it!
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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A passive approach to professional growth will leave you by the wayside.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Hire attitude train skills.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Celebrate what you want to see more of.
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Have you set high standards in the past that make it clear what level of performance you demand?
TOM PETERS