Effective executives know that their subordinates are paid to perform and not to please their superiors.
PETER DRUCKERManagement is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.
More Peter Drucker Quotes
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Unless commitment is made, there are only promises and hopes; but no plans.
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The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader’s charisma. What matters is the leader’s mission.
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1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?
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When a subject becomes totally obsolete we make it a required course.
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Plans are only good intentions unless they immediately degenerate into hard work.
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Keep your eye on the task, not on yourself. The task matters, and you are a servant.
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The purpose of business is to create and keep a customer.
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There is only one valid definition of business purpose: to create a customer.
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The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it.
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There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
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Is this still worth doing? And if it isn’t, he gets rid of it so as to be able to concentrate on the few tasks that, if done with excellence, will really make a difference in the results of his own job and in the performance of his organization.
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Intelligence, imagination, and knowledge are essential resources, but only effectiveness converts them into results.
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The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.
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Management is doing things right; leadership is doing the right things.
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It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
PETER DRUCKER