Above all else, align with customers. Win when they win. Win only when they win.
JEFF BEZOZObsess about customers, not competitors.
More Jeff Bezos Quotes
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People don’t want gadgets, they want services.
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Cleverness is a gift, kindness is a choice.
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The Net is pretty cool, but the physical world is the best medium ever.
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E-mail has some magical ability to turn off the politeness gene in a human being.
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Will you be clever at the expense of others, or will you be kind?
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I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
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My view is there’s no bad time to innovate.
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
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I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
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It’s hard to find things that won’t sell online.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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There’ll always be serendipity involved in discovery.
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If you never want to be criticized, for goodness sake don’t do anything new.
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I don’t buy stocks, I make stocks.
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Every new thing creates two new questions and two new opportunities.
JEFF BEZOZ