Focusing on the customer makes a company more resilient.
JEFF BEZOSObsess about customers, not competitors.
More Jeff Bezos Quotes
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Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
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Position yourself with something that captures your curiosity, something that you’re missionary about.
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Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
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You know, we love stories and we love narrative; we love to get lost in an author’s world.
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We are stubborn on vision. We are flexible on details.
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The pain and emotional trauma caused by the racism and violence we are witnessing toward the black community has a long reach.
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It is very difficult to get people to focus on the most important things when you’re in boom times.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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Cleverness is a gift, kindness is a choice.
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Determine what your customers need, and work backwards.
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It’s not an experiment if you know it’s going to work.
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People who are right most of the time are people who change their minds often.
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Every new thing creates two new questions and two new opportunities.
JEFF BEZOZ