In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
JEFF BEZOZObsess about customers, not competitors.
More Jeff Bezos Quotes
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You don’t want to negotiate the price of simple things you buy every day.
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You know, we love stories and we love narrative; we love to get lost in an author’s world.
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Work hard, have fun and make history.
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If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
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You know, we love stories and we love narrative; we love to get lost in an author’s world.
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Your brand is formed primarily, not by what your company says about itself, but what the company does.
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I don’t buy stocks, I make stocks.
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I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
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Our biggest cost is not power, or servers, or people. It’s lack of utilization. It dominates all other costs.
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Will you be clever at the expense of others, or will you be kind?
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I think if people read more, that is a better world.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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You have to use your judgment. In cases like that, we say, ‘let’s be simple minded. We know this is a feature that’s good for customers. Let’s do it.
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E-mail has some magical ability to turn off the politeness gene in a human being.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
JEFF BEZOS