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You know, we love stories and we love narrative; we love to get lost in an author’s world.

Jeff Bezos

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
JEFF BEZOZ

Build Business Customer Devote Greatness Service Shout Time World
Your brand is formed primarily, not by what your company says about itself, but what the company does.
JEFF BEZOZ

Brand Business Company
We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
JEFF BEZOZ

Business Customer Experience Guest Invitation Party
Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
JEFF BEZOS

Amount Business Company Money Percentage
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
JEFF BEZOZ

Business Customer Each Other Experience Motivational Mouth Powerful
We got to talk about how lucky we are to have such amazing parents. They’ve always been and still are role models and mentors for us.
JEFF BEZOZ

Amazing Gratitude Lucky Mentor Parents Role Model
The book is not really the container for the book. The book itself is the narrative. It’s the thing that people create.
JEFF BEZOZ

Book Creation Narrative People
Failure comes part and parcel with invention. It’s not optional.
JEFF BEZOZ

Business Come Failure Invention Optional
Focusing on the customer makes a company more resilient.
JEFF BEZOS

Business Company Customer Focus Silence
If you can’t feed a team with two pizzas, it’s too large.
JEFF BEZOZ

Business Pizza Success Team
Be proud of your choices, not your gifts.
JEFF BEZOZ

Choice Gift Inspirational One Liner Proud
If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
JEFF BEZOS

Against Business Experiment Flexible Give Up Problem Solution Stubborn
Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
JEFF BEZOS

Capital Investment Leadership Market Revenue
Your brand is what other people say about you when you’re not in the room.
JEFF BEZOZ

Brand Business People Room Success
Position yourself with something that captures your curiosity, something that you’re missionary about.
JEFF BEZOZ

Business Capture Curiosity Mission Passion Position Yourself
To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
JEFF BEZOS

Business Done Focus Reason Stubborn

You know, we love stories and we love narrative; we love to get lost in an author’s world.

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Popular Authors

You know, we love stories and we love narrative; we love to get lost in an author’s world.

Related Topics

Popular Authors

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