Be a good listener. Encourage others to talk about themselves.
DALE CARNEGIEPay less attention to what men say. Just watch what they do.
More Dale Carnegie Quotes
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The life of many a person could probably be changed if only someone would make him feel important.
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Improving yourself is a lot more profitable than trying to improve others.
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Believe you will be successful and you will.
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Actions speak louder than words, and a smile says, ‘I like you. You make me happy. I am glad to see you.
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The world is so full of people who are grabbing and self-seeking. So the rare individual who unselfishly tries to serve others has an enormous advantage. He has little competition.
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Use encouragement. Make the fault seem easy to correct.
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Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
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If you want others to like you, if you want to develop real friendships, if you want to help others at the same time as you help yourself, keep this principle in mind: Become genuinely interested in other people.
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If you want to be a good conversationalist, be a good listener. To be interesting, be interested.
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When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
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People aren’t interested in you. They’re interested in themselves.
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Believe that you will succeed, and you will.
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90% of all management problems are caused by miscommunication.
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Act enthusiastic and you will be enthusiastic.
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Take a chance! All life is a chance
DALE CARNEGIE