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90% of all management problems are caused by miscommunication.

Dale Carnegie

An old man was asked what had robbed him of joy in his life. His reply was, “Things that never happened.”
DALE CARNEGIE

Happiness Himself Man Old
Forget yourself by becoming interested in others. Do every day a good deed that will put a smile of joy on someone’s face.
DALE CARNEGIE

Day Face Forget Interest Joy Smile
It isn’t what you have, or who you are, or where you are, or what you are doing that makes you happy or unhappy. It is what you think about.
DALE CARNEGIE

Happiness Thinking Yourself
The way to defeat fear: decide on a course of conduct and follow it. Keep so busy and work so hard that you forget about being afraid.
DALE CARNEGIE

Afraid Decision Defeat Fear Forget Hard Work Way
If you must make a mistake, make a new one each time.
DALE CARNEGIE

Mistake Time Yourself
Use encouragement. Make the fault seem easy to correct.
DALE CARNEGIE

Correct Easy Encouragement Mistake
Abilities wither under criticism; they blossom under encouragement.
DALE CARNEGIE

Ability Criticism Encouragement
Don’t be afraid to give your best to what seemingly are small jobs. Every time you conquer one it makes you that much stronger. If you do the little jobs well, the big ones will tend to take care of themselves.
DALE CARNEGIE

Afraid Best Care Job Small
Believe that you will succeed, and you will.
DALE CARNEGIE

Believe Inspirational Willing Yourself
Cash can buy, but it takes enthusiasm to sell.
DALE CARNEGIE

Attitude Cash Enthusiasm Money Sales
The person who seeks all their applause from outside has their happiness in another’s keeping .
DALE CARNEGIE

Deep Happiness Person Praise Seek
Criticism is futile because it puts a person on the defensive and usually makes them strive to justify themselves. Criticism is dangerous, because it wounds a person’s precious pride, hurts their sense of importance, and arouses resentment.
DALE CARNEGIE

Criticism Dangerous Hurt Important Person Pride
Good leaders are scarce; so I’m following myself.
DALE CARNEGIE

Follow Goodness Leadership Myself
If you want to be a good conversationalist, be a good listener. To be interesting, be interested.
DALE CARNEGIE

Conversation Goodness Interest Listening Yourself
If you are not in the process of becoming the person you want to be, you are automatically engaged in becoming the person you don’t want to be.
DALE CARNEGIE

Engagement Person Process Yourself
Pay less attention to what men say. Just watch what they do.
DALE CARNEGIE

Action Attention Observation Watch Word Yourself

90% of all management problems are caused by miscommunication.

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90% of all management problems are caused by miscommunication.

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