When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
DALE CARNEGIE90% of all management problems are caused by miscommunication.
More Dale Carnegie Quotes
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Our trouble is not ignorance, but inaction.
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Use encouragement. Make the fault seem easy to correct.
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Three-fourths of the people you will ever meet are hungering and thirsting for sympathy. Give it to them, and they will love you.
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So if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.
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An old man was asked what had robbed him of joy in his life. His reply was, “Things that never happened.”
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Fear doesn’t exist anywhere except in the mind.
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An hour of planning can save you 10 hours of doing.
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If you want to be a good conversationalist, be a good listener. To be interesting, be interested.
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The only way to get the best of an argument is to avoid it.
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Talk about your own mistakes before criticizing the other person.
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The essence of all art is to have pleasure in giving pleasure.
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Believe that you will succeed, and you will.
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People do things for “their” reasons, not ours. So find their reasons.
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Everyday is a new life to a wise man.
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You can conquer almost any fear if you will only make up your mind to do so. For remember, fear doesn’t exist anywhere except in the mind.
DALE CARNEGIE