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90% of all management problems are caused by miscommunication.

Dale Carnegie

Learning is an active process. We learn by doing.. Only knowledge that is used sticks in your mind.
DALE CARNEGIE

Active Knowledge Learning Mindset Yourself
Improving yourself is a lot more profitable than trying to improve others.
DALE CARNEGIE

Improvement Profit Try Yourself
Everyday is a new life to a wise man.
DALE CARNEGIE

Day Life Man Wisdom
Criticism is futile because it puts a person on the defensive and usually makes them strive to justify themselves. Criticism is dangerous, because it wounds a person’s precious pride, hurts their sense of importance, and arouses resentment.
DALE CARNEGIE

Criticism Dangerous Hurt Important Person Pride
So if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.
DALE CARNEGIE

Accomplishment Aspiration Attention Conversation Goodness Listening Person Yourself
Remember that other people may be totally wrong. But they don’t think so. Don’t condemn them. Any fool can do that. Try to understand them. Only wise, tolerant, exceptional people even try to do that.
DALE CARNEGIE

People Remember Tolerance Try Understand Wrong
Any fool can criticize, condemn and complain – and most fools do. But it takes character and self control to be understanding and forgiving.
DALE CARNEGIE

Complaint Control Criticism Fools Forgiveness Understand
Feeling sorry for yourself, and your present condition, is not only a waste of energy but the worst habit you could possibly have.
DALE CARNEGIE

Condition Feeling Habit Possible Present Yourself
Are you bored with life? Then throw yourself into some work you believe in with all your heart, live for it, die for it, and you will find happiness that you had thought could never be yours.
DALE CARNEGIE

Believe Bored Death Heart Life Live Work Yourself
It isn’t what you have, or who you are, or where you are, or what you are doing that makes you happy or unhappy. It is what you think about.
DALE CARNEGIE

Happiness Thinking Yourself
If you are not in the process of becoming the person you want to be, you are automatically engaged in becoming the person you don’t want to be.
DALE CARNEGIE

Engagement Person Process Yourself
If you are wrong, admit it quickly and emphatically.
DALE CARNEGIE

Empathy Quick Wrong
When we have accepted the worst, we have nothing more to lose. And that automatically means we have everything to gain.
DALE CARNEGIE

Acceptance Lose Worst Yourself
Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.
DALE CARNEGIE

Cherish Forget Kind Life Time Word Yourself
People aren’t interested in you. They’re interested in themselves.
DALE CARNEGIE

Interest People Yourself
Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
DALE CARNEGIE

Chance Debate Listening Resistance Talk Understand

90% of all management problems are caused by miscommunication.

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90% of all management problems are caused by miscommunication.

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