The role of any exceptional facilitator or consultant is to work themselves out of a job.
BILL CAPODAGLIThere is an old Indian saying, “When legends die, dreams end. When dreams end, there is no more greatness.” Leaders like Walt Disney inspire their organizations to keep their legends and stories alive.
More Bill Capodagli Quotes
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Social media can work to a CEO’s advantage. Someone with a great product in a small town in the middle of nowhere can compete in the world marketplace.
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When values are deeply embedded within an organization, they seldom change.
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If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.
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Values must be demonstrated through behaviors, but they are truly significant when they represent the beliefs of an entire organization.
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Attitude is the desire to transform our knowledge into skills and ultimately into habits.
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The key is to make sure you are doing the “right things” before you worry about doing things “right”.
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Innovate, don’t imitate. Set out to create a culture that is right for your organization, then work at making it happen.
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Twenty years ago if you provided someone with horrible service, it may take weeks or even months for the word-of-mouth message to get out to 15-20 potential customers.
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Write down your Dream or story; create your own unique Values, Believe in them, and use them to make all decisions; Dare to take some risks; and Do the planning, revisions and details to realize the Dream.
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In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!
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My mother’s work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.
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An idea becomes great when it becomes tangible.
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Vision without execution is like a plane without wings, or Dumbo without ears, it just won’t fly.
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The results of “engaged” companies vs “disengaged” companies are staggering. Getting workers to be more engaging with their coworkers and customers can produce huge results.
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Walt Disney said everything he had ever accomplished was a result of Mickey Mouse. Mickey was Walt’s alter ego and he was originally modeled after Charlie Chaplin’s Little Tramp character. So without Chaplin, who knows what Mickey would have become!
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