The purpose of business is to create and keep a customer.
PETER DRUCKERPeople in any organization are always attached to the obsolete – the things that should have worked but did not, the things that once were productive and no longer are.
More Peter Drucker Quotes
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Until we can manage time, we can manage nothing else.
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The one man to distrust, however, is the man who never makes a mistake, never commits a blunder, never fails in what he tries to do. He is either a phony, or he stays with the safe, the tried, and the trivial.
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When a subject becomes totally obsolete we make it a required course.
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There is no such thing as a good man. Good for what? is the question.
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Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.
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Like so many brilliant people, he believes that ideas move mountains. But bulldozers move mountains; ideas show where the bulldozers should go to work.
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No one learns as much about a subject as one who is forced to teach it.
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So much of what we call management consists in making it difficult for people to work.
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If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.
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Managing yourself requires taking responsibility for relationships.
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Keep your eye on the task, not on yourself. The task matters, and you are a servant.
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Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
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A decision without an alternative is a desperate gambler’s throw.
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There is only one valid definition of business purpose: to create a customer.
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1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?
PETER DRUCKER