“The best way of learning about anything is by doing.”

All successful people – not just entrepreneurs – have got things wrong over and over again before finding the right solution.

Colleagues should take care of each other, have fun, celebrate success, learn by failure, look for reasons to praise not to criticize, communicate freely and respect each other.

Create the kind of workplace and company culture that will attract great talent. If you hire brilliant people, they will make work feel more like play.

Rather than getting nostalgic, embrace the new opportunities and challenges available to you now.

Please be polite. Nothing in life should erode the habit of saying thank you to people or praising them.

Play fair, be prepared for others to play dirty, and don’t let them drag you into the mud.

Your brand name is only as good as your reputation.

Follow your instincts and live with the consequences.

Only a fool never changes his mind.

Always think, ‘what’s the worst that can happen’ and have some kind of strategy to deal with it.

Train people well enough so they can leave, treat them well enough so they don’t want to.

If people aren’t calling you crazy, you aren’t thinking big enough.

No failure means no risk, which means nothing new.

Learn to look after your staff first and the rest will follow.

I have always believed that there is no point in having regrets as you learn far more from mistakes than successes. Embrace a mistake and learn from it; don’t regret them.

If you’re looking to become an entrepreneur then don’t waste your time going to university or business school – just get on and do it.

You’re only as good as the people you hire.

We take the hamburger business more seriously than anyone else.

There’s a lot more future in hamburgers than in baseball.

If you’re not a risk taker, you should get the hell out of business.

You must perfect every fundamental of your business if you expect it to perform well.

McDonald’s is a people business, and that smile on that counter girl’s face when she takes your order is a vital part of our image.

What India needs is ease of doing business and inherent faith in the ability of Indians to catch an opportunity.

I don’t think Indian e-commerce companies have an evolved business model.