Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
TOM PETERSBold botches are to be cherished.
More Tom Peters Quotes
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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Appreciation, applause, approval, respect – we all love it!
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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If a window of opportunity appears, don’t pull down the shade.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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The thing that keeps a business ahead of the competition is excellence in execution.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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Portability of lots of information should not be underestimated.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
TOM PETERS







