You can’t live life without an eraser.
TOM PETERSThe delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
More Tom Peters Quotes
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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Learning is a matter of intensity not elapsed time.
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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Leaders understand the ultimate power of relationships.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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You can’t think your way out of a box; you’ve got to act.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Accept change as a friend. And don’t take yourself too seriously.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
TOM PETERS