Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
TOM PETERSThe whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
More Tom Peters Quotes
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Execution Excellence! (Show up on time! Leave last!)
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Hire disrespectful people.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
TOM PETERS