Productivity starts with doing the right things.
BILL CAPODAGLIThere is an old Indian saying, “When legends die, dreams end. When dreams end, there is no more greatness.” Leaders like Walt Disney inspire their organizations to keep their legends and stories alive.
More Bill Capodagli Quotes
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The results of “engaged” companies vs “disengaged” companies are staggering. Getting workers to be more engaging with their coworkers and customers can produce huge results.
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Walt’s major passion was to provide the finest in family entertainment. For the most part, for nearly a century, the Company has stayed true to that legacy, and has set the standard for the entire entertainment industry.
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The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.
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In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!
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When values are deeply embedded within an organization, they seldom change.
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An idea becomes great when it becomes tangible.
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Attitude is the desire to transform our knowledge into skills and ultimately into habits.
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If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.
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Write down your Dream or story; create your own unique Values, Believe in them, and use them to make all decisions; Dare to take some risks; and Do the planning, revisions and details to realize the Dream.
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In 1962, Sam Walton changed the face of retailing with Wal-Mart. As we speak, Amazon is again changing the face of retail with on-line buying.
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Organizational culture begins in HR. This means to hire for attitude and train for skill.
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Habits grow from obtaining knowledge, attitude and skills.
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In the long run, it costs more to provide poor rather than good service.
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Social media can work to a CEO’s advantage. Someone with a great product in a small town in the middle of nowhere can compete in the world marketplace.
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Always look for ways to improve even the “good show.”
BILL CAPODAGLI